Warranty Service
1. Warranty Coverage
At Techno Solution, we stand behind the quality of our products. Our products come with a warranty that covers manufacturing defects and malfunctions under normal usage conditions. The warranty period varies by product and manufacturer. Please refer to your product’s warranty card or manual for specific details.
2. How to Claim Warranty
If you believe your product is covered under warranty and requires service, please follow these steps:
- Contact Us: Reach out to our customer support team to initiate a warranty claim. You can contact us via phone, WhatsApp, or email:
- Provide Details: When contacting us, provide your purchase receipt, product serial number, and a detailed description of the issue.
- Follow Instructions: Our support team will provide you with instructions on how to proceed with your warranty claim, including whether you need to send the product to us or visit a local distributor.
3. Warranty Exclusions
Our warranty does not cover the following:
- Damage resulting from misuse, abuse, or unauthorized modifications.
- Consumable parts such as batteries or other items that naturally wear out over time.
- Damage caused by accidents, natural disasters, or other external factors beyond our control.
4. Warranty Repair Process
Once your warranty claim is approved, our team will guide you through the repair process. Depending on the issue, repair may involve replacing defective parts or providing a replacement unit. We aim to complete all repairs as quickly as possible and keep you informed throughout the process.
5. Contact Information
If you have any questions about our warranty service or need further assistance, please do not hesitate to contact us: